APPOINTMENT ETIQUETTE
Please arrive on time for your scheduled appointment. We are a small salon and are often out on house calls. Early arrivals will be seen at scheduled time. Tanning appointments are booked in 15 minute cycles. If you are late for a scheduled appointment. In the event of a late arrival, you may opt to shorten your treatment or rebook for a later date, however a cancellation charge will be applied.
PAYMENT INFORMATION
Payments by cash and all major credit cards, including Discover are accepted. Prices are subject to change without notice.
TIPPING
Gratuities are not included in your total amount and are customary. Individual tips can be given in cash or applied to credit card purchase.
CANCELLATION POLICY
Please note that we have a 24-hour cancellation policy and require a credit card to hold the appointment. In the event of a missed appointment or an attempt to change the appointment after the 24- hour window, the card will be charged for the full service of late or missed appointment.
Refunds/Exchanges
Proof of purchase is required for refunds. Refunds are rare and granted only on a case by case basis. A photo featuring result is required.
Packages, Gift Certificates, and Gift Cards are not refundable.
MINORS
To service anyone under the age of 18, a parent or guardian will be required to sign a consent waiver. Clients under 15 years old must have a parent or guardian present at all times. To maintain a peaceful and professional environment, children must be supervised at all times.
REFUSAL OF SERVICE
In order to maintain a high standard of service and provide a safe environment for our employees, contractors and clients, Gotham Glow reserves the right to refuse or discontinue service to any individual who acts inappropriately by disrupting, or threatening to disrupt, the normal provision of services, or if a client’s behavior or environment threatens the safety of Gotham Glow employees, contractors, and clients on-premises.
WEB SITE
ELECTRONIC COMMUNICATIONS
Visiting www.gothamglow.com or through sending emails to us, you consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communications be in writing.
If you are under 18, you may book online at www.gothamglow.com only with permission of a parent or guardian. Signed consent from parent or guardian will be required to provide service.
LINKS TO THIRD PARTY SITES/THIRD PARTY SERVICES
www.gothamglow.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Gotham Glow and Gotham Glow is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Gotham Glow is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Gotham Glow of the site or any association with its operators.
Certain services made available via www.gothamglow.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.gothamglow.com domain, you hereby acknowledge and consent that Gotham Glow may share such information and data with any third party with whom Gotham Glow has a contractual relationship to provide the requested product, service or functionality on behalf of www.gothamglow.com users and customers.
NO UNLAWFUL OR PROHIBITED USE/INTELLECTUAL PROPERTY
You are granted a non-exclusive, non-transferable, revocable license to access and use www.gothamglow.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Gotham Glow that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site.
You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Gotham Glow or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Gotham Glow content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Gotham Glow and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Gotham Glow or our licensors except as expressly authorized by these Terms.
THIRD PARTY ACCOUNTS
You will be connected to third party accounts by use of this site. You acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites
INTERNATIONAL USERS
The Service is controlled, operated and administered by Gotham Glow in the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Gotham Glow Content accessed through www.gothamglow.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Gotham Glow, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Gotham Glow reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Gotham Glow in asserting any available defenses.
LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GOTHAM GLOW SALON & ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. GOTHAM GLOW & ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. GOTHAM GLOW SALON & ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GOTHAM GLOW SALON & ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GOTHAM GLOW & ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
TERMINATION/ACCESS RESTRICTION
Gotham Glow reserves the right to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Gotham Glow as a result of this agreement or use of the Site. Gotham Glow’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Gotham Glow’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Gotham Glow with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Gotham Glow with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Gotham Glow with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
CHANGES TO TERMS
Gotham Glow reserves the right to change the Terms under which Products, Services at www.gothamglow.com is offered. The most current version of the Terms will supersede all previous versions. Gotham Glow encourages you to periodically review the Terms to stay informed of our updates.